RE DAIKIN AIR CON AUSTRALIA
Dear Rob, Coral Coast Air Con and Refrigeration/Cairns
Dear Rob, Coral Coast Air Con and Refrigeration/Cairns
It's now 8pm, Sunday 12th December, 2016.
The Removalists arrive on the 16th December to take our stuff.
The air-conditioners aren't working as they need to for us to rent out the place, and are much in the same state as they were in July 2016 after they were fixed by your company, after paying well over $900, and... including the times you have spent working on them and the parts from Daikin you put in etc in the last few weeks, which we haven't paid for yet.
The main problem is that the Lounge Room big air con just blows air, and sometimes dust. The main bedroom one runs when it is off and water drips down.
I'm not happy with this result, but I accept a bad outcome for our dealings with each other.
If you can fix the aircons within the next 5 days, then that's great. We are at home all the time now, packing stuff up.
Tomorrow I will ask Ergon to keep the electricity connected til the end of January 2017; so that in the New Year I can find another aircon company to address the Daikin issue here.
I doubt I will find a tenant in the meantime. I am not happy about any of this but conclude that unless fixed this week, our business is over.
Any bills you wish to send me for not fixing it up, but trying, in this interim, should be sent to our new address: Vic, 3104. The mobile remains 045, and the email remains the same.
I do note that Daikin Australia, their service and customer division, although being contacted a number of times over the past few months, have been unable to reply. Perhaps a worn out part?
Sincerely
John Fitzpatrick
MASA.